Choose your device
If auto-detection misses your device, choose the option below to update the download guidance while staying on this page.
Remote Support
Start secure remote assistance without leaving the Xware site.
Use this hosted support page to detect your device type, launch the right remote support path, and quickly reach the customer support portal when you need ticket or account help instead of a live session.
Detected platform
Detecting your device…
We are preparing the best remote support guidance for your current device.
What to expect
- Select or confirm your platform.
- Launch the remote support session from the button above.
- Run the downloaded helper and share the generated session code with your technician.
- Approve the connection when prompted on your device.
Remote access only begins after you intentionally launch the helper and approve the session on your device.
Preparing remote support instructions
We will tailor the next step for your current device once platform detection finishes.
Use the support portal for non-session requests
For ticket updates, service coordination, or account history, use the portal instead of starting a live remote session.